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If you have any queries regarding your recent order or want to make us aware of anything else, please quote your order number if you have one and Contact Us by clicking here.
We have worked hard to make ordering and personalising your card as easy as possible. Each card has an area where you can choose a colour choice if applicable and add a personalised message to the front, the font will be as shown in the demonstration picture of the card. You will not have the choice of font in this personalisation box. You should choose wording similar in length and layout shown. It is especially important that you keep the names on the same line as shown, for the ornate font. We may need to amend your wording to fit with the card layout if your message is not possible.
As our cards are handmade and not computer generated you cannot see a preview. Your card will appear as shown in the demonstration picture but with your personalisation added. You can also personalise the insert on the left and right and have a choice of fonts to use.
We recommend that you do not leave your personalisation details in FULL capitals as your request is not easy to apply to your order and should not be in capitals unless that is the way you would like it to appear. It is also not possible for us to see where you would like the capital letters in your details when your supply them all in capitals.
We recommend you visit our Frequently Asked Questions page, as this has many answers to questions you will find helpful and will give you a clearer understanding of our service.